Why we started Comfortia Care

We started Comfortia Care in London because we believe everyone deserves care that feels like it comes from family: warm, reliable and respectful of the life you've built.

Whether it's an elderly parent who wants to stay at home, a child with additional needs, or an adult who wants more independence, we take the time to understand the person first and then build the support around them. We're based in London and arrange care and cleaning across England.

A smiling elderly woman in a blue shirt

What we believe

These four ideas guide every visit, every care plan and every person we hire.

  • Home comes first

    Your home is where you feel most yourself. Our job is to help you stay there for as long as you want to.

  • Care is a partnership

    We plan with you and the people close to you, and we keep you informed every step of the way.

  • Every person is different

    Age, diagnosis or disability never define someone. We get to know the whole person, not just their needs.

  • Independence matters

    We do things with you, not for you, so you keep the skills, choices and confidence that matter to you.

How we keep you safe

Letting someone into your home takes trust. Here's how we earn it.

  • Careful recruitment

    Every carer has verified references and a face-to-face interview before they meet you.

  • Ongoing training

    All our staff hold the Care Certificate, plus specialist training in areas such as dementia, autism and moving and handling.

  • Regular reviews

    We review every care plan regularly and whenever your needs change, and you can call us at any time.

  • On call 24 hours a day

    Our office is open Monday to Friday, 8am to 6pm, and our on-call team is available 24 hours a day, 7 days a week if something changes or you're worried.

A carer talking warmly with two elderly women

Join our team

We're growing and looking for kind, reliable people who want to make a real difference. Experience is welcome but not essential: we'll give you full training and support.

  • Flexible hours that fit around your life
  • Paid training and a clear path to progress
  • Roles across London and England
Email us about working here